About the job

• Answering customer inquiries regarding our products and services
• Independent processing and solving of customer problems
• Promote the customer service experience to achieve high customer satisfaction and continuous growth
• 10-20 hours weekly working time

Your Experience & Skills

• Previous experience in the area of customer service / support
• Quick perception and a high degree of creativity
• Good knowledge of German and English (fluent in at least one language)
• Strong language skills (oral and written)
• Positive attitude and strong conflict resolution skills
• Completed Bachelor’s degree

Your benefits

• Product portfolio and experience with customers in over 100 countries
• Independent work and plenty of room for own ideas
• Quick transfer of responsibility
• A high-growth and international IT environment with individual promotions
• A motivated, diverse, international and unique team with flat hierarchies and fast decision-making processes
• Our ingenious product that is user-friendly, future-oriented and appealing and that you can use yourself
• A central workplace, which is only 5 minutes away from Europaplatz
• A fruit basket that is always filled as well as a coffee flat